Job Category: Work From Home- Full Time
Roles and Responsibilities:
- Call monitoring and provide actionable insight to improve current processes
- Assist in developing, creating, and implementing quality processes
- Gather information to help improve advisor performance
- Provide feedback on the quality of advisor’s recommendations
- Develop customer support quality standards
Experience and Skills:
- Experience of 0 – 2 years
- Strong communication skills
- Excellent customer service skills
- Prior experience in the Insurance Domain will be an added advantage
- Strong sense of ownership and leadership quality
- Excellent listening and analytical skills
- Ability to communicate and collaborate effectively
Please find the Application/Interview Process here:
- Should we like your application, we will send you a link via email to record a Short Video Resume.
- Please take the time to check your inbox and record the same as this process is mandatory. Post you sending us the video, the interviews would be as follows –
- HR Introductory Call
- Task 1
- Task 2
- Final Managerial Round
Perks:
- Remote work
- Comprehensive health insurance coverage for you and your family
- CTC – 4,51,600 LPA
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To apply for this job please visit joinditto.freshteam.com.