Catalog Quality Associate

Job Category: Work From Home –  Full Time 

Advertised On: 14th  August 2022

Core responsibilities:

• Ability to make logical decisions while performing audit tasks even when provided information is ambiguous
• Report audit results and communicate them to others within the organization. – Approve or disapprove audit entries based on pre-defined guidelines and explain logical reasoning behind approve/reject decision
• Review authoritative sources to validate catalog data when needed
• Browse the site and use search box to look for products
• Review Amazon catalog for content quality based on pre-defined guidelines and SOPs
• Thoroughly check product details to ensure accuracy and completeness of the data. – Analyze data and identify new trends/patterns
• Identify generic patterns in browse and audit to be translated into guidelines and SOPs to improve overall audit outcome
• Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality
• Work with project teams to write and test new SOPs for new audit and data quality management tasks
• Must be flexible to meet business requirements & work with high priority/visibility English content for other marketplaces such as US, UK & IN
• Job role does not involve core translation on a regular basis, however a business requirement may engage short text translation activities on a need basis
• Excellent spoken/written communication in English
• Should be competent to independently communicate both written/spoken with stakeholders/clients, in case required
• Home environment free from background noise where you can connect to the internet and work on your deliverables
• Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider
• Should have access to mobile phone at all times from a reliable provider
• Should have power back up in case of power shut down
• Candidates who are based in Tamil Nadu, Karnataka and Delhi (only) should apply.

Basic qualifications:

• Candidate needs to be a Graduate in any stream Good communication skills both verbal and written

Preferred qualifications:

• 0 to 24 months of working experience in online retail operations or similar fields. – Proficient in American English
• Strong working knowledge of basic computer business applications such as MS Word and MS Excel, Outlook
• Strong background in web search and familiarity with various ways used for searching for information – Good data analysis skills and great attention to detail Oriented
• Familiarity with online retail (e-commerce) and Internet search industries
• Willingness to work with sensitive issues, including but not limited to: – Adult content – Religious and philosophically sensitive issues – Alcohol, tobacco, weapons and other potentially offensive products

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