Job Category: Work From Home – Full Time
Advertised On: 22nd August 2022
What You will be Doing:
Kraftshala runs training programs for working professionals, graduates, and business school students. As an Associate, Operations – Recruiter Partnerships, your goal would be to lead and execute various activities that lead to a gold standard experience. If you draw energy and satisfaction by helping people achieve their goals and have a knack for problem-solving, this is the role for you.
Process Management:
- Running end to end placements process for a recruiter along side concerned ReP team member
- Planning activities and resources for upcoming placements season for both students and recruiters
- Communicating effectively with recruiters and students actively to ensure flawless process execution
- Ensuring students receive all placement related information in-time and in-full
- Understanding and solving their queries quickly by liaising with different stakeholders, both internal and external, – ReP Team, Academic Team, Marketing team, recruiter etc.
- Managing the stakeholders effectively to resolve all doubts and challenges
- Keeping a close watch on the placements process to further enhance the experience for both the students and the recruiters
Process Optimization:
While working with a large set of students and recruiters, experience becomes a function of the processes designed to deliver it and so, you’ll be identifying gaps/activities which can be managed more efficiently, designing and implementing processes (including building upon/modifying the existing ones) to deliver an outstanding experience to the stakeholders
Must-Have Skills:
- Ability to clearly and crisply communicate ideas, both verbally and in writing
- High accountability and responsibility to ensure flawless execution on a day to day basis
- A user-focused mindset to execute activities to deliver an outstanding experience to all stakeholders
- Ability to clearly and crisply communicate ideas, both verbally and in writing with the ability to think on one’s feet
- Empathy and a high Emotional Quotient to actively engage with clients, understand & solve their challenges
- Working knowledge of MS Office (Excel and Power point) and comfort with the general usage of tools and technologies that support process automation
- Demonstrated ability to take ownership and drive results to independently manage placements process operations
- Good attention to detail
Good to Have Skills:
- A structured approach to problem-solving, which involves struggling with the problem until you are able to isolate the Why before coming to the solutions
- Experience of leading teams
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