Support Analyst

Full Time
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  • Full Time
  • Remote

Website Press Ganey

Elevate the Human Experience in Healthcare

Job Category: Work From Home- Full Time 

About Press Ganey:

Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care. Press Ganey is a PG Forsta company.

Position Description/Overview: 

Press Ganey is looking for a Support Analyst to support our PG India Technology group.

Duties & Responsibilities: 

  • Providing product support to client queries and requests.                  
  • Responding in a timely manner to service issues and work orders.
  • Monitor and indulge in Trend analysis of the systems.
  • Assist the On boarding/ Implementations Teams.              

Qualifications: 

  • Entry level role: 0-1 years of experience
  • Excellent written and oral communication skills  

Any interested candidate can send their resume to:  bf_hr-india@pressganey.com

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